nagad 77 Terms and Conditions

These Terms and Conditions ("Terms") apply to the nagad 77 platform and all services operated under it. The following definitions are used in these Terms:

• "Platform" means the nagad 77 website, mobile application and other digital channels.
• "User" or "Member" means any person registered on the Platform.
• "Service" means online casino, sports betting, live casino and other gaming services.
• "Account" means the single personal account registered in each member's name.
• "Balance" means the total amount of funds held in an account.

By accessing the Platform or using the Service, the user acknowledges that they have read these Terms in full and agree to comply with them. Failure to comply with these Terms may result in the loss of access to the Service.

2.1 Age Requirement

nagad 77's services are available only to persons aged 21 or above. Opening an account or using the service is strictly prohibited for anyone under 21. nagad 77 may request proof of age at any time, and failure to provide it will result in account suspension.

2.2 Registration Process

Members must provide accurate and complete information at the time of registration. An account opened with false information may be cancelled at any time, and all earnings from that account will be forfeited. Each person may open only one account.

2.3 Required Information

• Full name (as per National ID card)
• Active mobile number (for OTP verification)
• Date of birth
• Mobile number linked to the preferred payment method

2.4 Identity Verification

nagad 77 may verify the identity of any member for security purposes. This process may require a copy of a National ID card, passport or other government-issued identification.

3.1 Account Security

Each member is responsible for keeping their account username and password secure. Sharing a password, being logged in on multiple devices at the same time, or allowing a third party to use the account will be considered a breach of these Terms.

3.2 One Person, One Account

Opening more than one account by the same person, the same household, or from the same IP address is prohibited. If such activity is detected, all associated accounts will be cancelled and any earnings will be forfeited.

3.3 Changing Account Details

Name or date of birth cannot be changed. To change a mobile number or payment method, members must contact customer support and complete an identity verification process.

3.4 Account Currency

All transactions on nagad 77 are conducted in Bangladeshi Taka (৳). Transactions in any other currency are not accepted.

4.1 Deposits

The minimum deposit amount on nagad 77 is ৳200. Deposits can be made via bKash, Nagad, Rocket and Upay. When making a deposit, members must ensure that the payment account is registered in their own name.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 10 to 45 minutes. Withdrawals can only be made to the same mobile banking account used for the deposit. Available withdrawal methods are: bKash, Nagad, Rocket and Upay.

4.3 Transaction Verification

nagad 77 reserves the right to verify any withdrawal request. Unusual or suspicious transactions may be subject to additional verification, which may increase processing time.

4.4 Transaction Responsibility

Responsibility for any deposit or withdrawal made with incorrect information lies entirely with the member. Using a third party's account for transactions is prohibited, and any such transaction will be cancelled.

5.1 Welcome Bonus

nagad 77 offers a 100% bonus on the first deposit, up to ৳8,000. To withdraw the bonus, the bonus amount must be wagered 15 times. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000, and ৳15,000 in bets must be completed before withdrawal.

5.2 Bonus Terms

• Each account is eligible for the bonus only once.
• Wagering requirements must be completed within a specified time period to qualify for the bonus.
• All bets placed with the bonus balance must comply with the bonus terms.
• If a withdrawal is made before the bonus terms are met, the bonus will be cancelled.

5.3 Other Promotions

nagad 77 regularly offers various promotional offers. Each promotion has its own terms, which are detailed on that promotion's page. Where there is any difference between the general terms and the specific promotion's terms, the specific terms will apply.

5.4 VIP Program

nagad 77's VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Each level offers a weekly cashback benefit. Cashback is a set percentage of the net losses for the week. The Diamond level offers up to 1.0% weekly cashback.

6.1 General Game Rules

Each game has its own rules, which are available in the game interface. Members should understand those rules fully before starting to play. RTP (Return to Player) is the theoretical calculation of the average expected return from a game over the long term.

6.2 Betting Limits

Each game and betting market has its own minimum and maximum bet limits. These limits are clearly stated on the game page. nagad 77 reserves the right to change betting limits in special circumstances.

6.3 Technical Issues

If a technical problem, network disconnection or server error occurs during a game, nagad 77 reserves the right to void or re-settle bets as necessary. In such circumstances, nagad 77's decision will be considered final.

6.4 Sports Betting

For sports betting, the official result of the relevant sport is used to determine outcomes. In the event of a match cancellation or postponement, bets will be settled in accordance with the applicable rules.

The following activities are strictly prohibited and, if detected, may result in account cancellation as well as legal action:

• Operating an account or obtaining bonuses through fraudulent means
• Creating or operating multiple accounts
• Using a third party's account or payment details
• Using automated software, bots or scripts to play games
• Deliberately exploiting game errors or vulnerabilities
• Attempting to influence outcomes by coordinating with other members
• Money laundering or conducting suspicious financial activity
• Attempting unauthorised access to the platform's security systems

If nagad 77 suspects any such activity, it reserves the right to suspend the account temporarily pending investigation.

nagad 77 treats the protection of members' personal information as a top priority. How members' data is collected, used and protected is described in detail in our Privacy Policy. By using the Service, members also consent to that policy.

8.1 Use of Data

Members' data is used only for operating the service, ensuring security and meeting legal obligations. The sharing of data with third parties follows the terms of the privacy policy.

8.2 Cookies and Tracking

nagad 77 uses cookies and similar technologies to improve the functionality of the platform and to personalise the user experience. Continued use of the platform constitutes consent to this use.

9.1 Service Guarantee

nagad 77 makes every effort to ensure uninterrupted service. However, the service may be temporarily disrupted due to maintenance, technical issues or external factors. Members will be notified in advance where possible in such situations.

9.2 Third-Party Services

Game providers (such as Pragmatic Play, PG Soft, JILI, Evolution) are independent third parties. nagad 77's liability for any issues with their services is limited.

9.3 Financial Loss Liability

Participation in games is based on personal choice and responsibility for financial losses lies with the member. nagad 77 does not guarantee any winnings and is not liable for any financial losses resulting from participation in games.

nagad 77 is committed to responsible gaming. We believe gaming should be for entertainment, and if any member experiences financial or personal difficulties as a result of gaming, we are ready to help. The Responsible Gaming Guide describes various ways to keep yourself protected.

10.1 Self-Exclusion

If a member wishes to close their account temporarily or permanently, they can request self-exclusion through customer support. This request will be processed promptly.

10.2 Setting Limits

Members can set limits on their deposits, betting or losses. Using this feature allows members to keep their gaming within their own budget. Once a limit is set, reducing it takes effect immediately, but increasing it requires a specified waiting period.

10.3 Protection of Minors

Use of the service by anyone under 21 is strictly prohibited. Parents and guardians are requested to take steps to prevent their children from accessing this platform.

11.1 Closure at Member's Request

Any member may request to close their account at any time. Before closure, the member will be given the opportunity to withdraw their balance, provided no breach of terms has occurred.

11.2 Suspension by nagad 77

nagad 77 may temporarily suspend or permanently close any account for the following reasons:

• Breach of any provision of these Terms
• Failure to verify identity or provision of false information
• Suspicion of fraudulent activity
• Suspicion of money laundering
• Account inactive for a long period

11.3 Suspended Account Balance

If an account is terminated due to a breach of terms, any bonus balance will be forfeited. Any balance found to be legitimate after investigation will be returned.

12.1 Complaint Submission Process

If a member has an objection regarding their account, a transaction, or a game result, they must first contact customer support via 24/7 live chat or email. When submitting a complaint, the date, time, and amount of the relevant transaction must be provided.

12.2 Resolution Time

Simple complaints are resolved as quickly as possible. More complex matters may take additional time to review. During an investigation, activity on the relevant account may be restricted.

12.3 Final Decision

In dispute resolution, the decision of nagad 77 management will be considered final. However, if a member believes the decision is unfair, they may seek resolution through the legal process available in their country.

nagad 77 reserves the right to change these terms and conditions at any time. Members will be notified as early as possible of any significant changes. Continued use of the platform after a change has been made will be considered acceptance of the new terms and conditions.

The date of the most recent update will always be shown at the top of this page. Members are advised to review this page regularly.

Answers to any questions about the terms and conditions may be found in our FAQ.

If you have any questions or comments about these terms and conditions, please contact the nagad 77 customer support team. Our team is available 24 hours a day, 7 days a week in both Bengali and English.